Our Remote Hands service assist clients in Kansas City, Lenexa, Overland Park or anywhere by performing simple functions to their equipment upon request. A FullControl Network technician can perform simple troubleshooting or maintenance tasks, 24 hours a day, 7 days a week, 365 days a year, which do not require the use of tools or equipment. Remote Hands service helps you maximize operational uptime and reduce costs by eliminating the need to dispatch your own technical personnel to FullControl Network locations to perform simple tasks.
Remote Hands is available On-Demand or by subscription in hourly blocks per month.
Services Include:
- Power cycling, equipment and card resetting
- Securing cabling to connections
- Observing, describing or reporting on indicators or display information on equipment or consoles
- Basic observation and reporting on the environment